Saturday's class

I enjoyed the presentation regarding the fundamentals of the collective barbaining experience. This was a quality review for someone like me who only has the experience of being a teacher representative twice during contract negotiations and that was over eight years ago. Dr. Closen reinforced the importance of building trust in the negotiation process. I valued his comment of building personal relationships with his non-certified staff. A stroke of genius to daily take the time to visit his people and build trust and rapport with them. This method employed by Dr. Closen cashed in dividends at times of turmoil, plus it showed his staff who are underpaid and possibly underappreciated that he cared, the personal touch can go a long way.